Cheating bitch
My Japanese is nothing even closely resembling perfect. Because of this, sometimes when I order at food establishments the clerk second-guesses what I say. Yes, I really want two cheeseburgers. I said “two” as I held up two fingers, so yes, I really did want two cheeseburgers, not one. Yes, I really meant that I want to eat inside when I say I want to eat inside and point down at the ground. And for those that don’t get it, even when I do say stuff I have a tendancy to point or gesture at what I want anyway yet, miscommunication (or perceived miscommunication) does sometimes happen.
So with that in mind, let’s visit this morning.
Every Sunday I take the bus from the station to my Japanese lessons, and almost every Sunday I stop by a particular coffee shop to grab one of their excellent bagels for breakfast. Today I went in there as usual and ordered a bagel (a smoked chicken bagel if you’re curious). I just threw a 1,000 yen bill on the counter and didn’t really pay attention to how much she said it was. She handed me back my change, and before I mindlessly threw it in my pocket without counting, I glanced at it and thought that I should have gotten more back. She then handed me my receipt. That’s when things got tricky.
She had charged me for a coffee. I had mentioned nor shown any semblance whatsoever of me wanting a coffee, but there it was, and I had paid for it. I decided that she had probably pushed the button on accident, but I figured that hell, I might as well have something to drink. It’s no biggie.
I wait for my food, and she hands it to me. A bag. No coffee. I look in the bag in the really odd chance that she put a coffee in the bag. No dice.
I walk back up to the counter and say that I was charged for a coffee. She kinda shrugs with an “oh” kinda look, reaches to the register and gives me back the excess money I was originally charged. I never showed her my receipt or gave her any more info than just a coffee, yet she knew how much she owed me and gave it back to me without even an apology.
And while it’s hard to describe here, I really got the jist that she knew exactly what had happened–that she had charged me for something I didn’t purchase and didn’t receive–and then went about like nothing at all had happened. I’m a foreigner. I obviously don’t speak Japanese anywhere close to fluently. I can’t read receipts and thus won’t complain that the bitch just tried to cheat me out of money then didn’t even apologize when I told her.
Had this been in the US there definitely would have been some heated discussion going on. But this is Japan, and in Japan I simply let things slide because, after all, I am a foreigner, and I’d really have quite a bit of trouble being angry in the language.
I got my money back, became angry at her obvious knowledge of what had gone on, got on my bus, started playing DS, and cooled down after a few minutes.
In conclusion, I’m not eating there again. Pity, their bagels taste so good.
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Beth says:
Added on March 2nd, 2008 at 10:52 pmSo I assume it wasn’t like the combini where it became a national issue and every single worker had to come out to help? That really sucks, and I’m sorry… Because bagels are awesome.
YOU NEVER ATE MY BAGELS, STILL!!!!
I’m crying ;_; I have a dozen effing bagels sitting in my freezer, and have had them since XMas, and you haven’t even tried one. Sigh…
Rodent (blog author) says:
Added on March 3rd, 2008 at 12:23 amThe conbini was worse in the sense that they had to have the whole store at the register to figure it out.
The woman in the bagel shop simply reached over, grabbed the money in the register, and handed it back to me. It was a bit too casual.